Frequently Asked Questions

Archive 2025-2026

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Additional Resources

Insurance ID Card

Account Information

Benefits

Benefit Information

Enroll/Cost

Am I Eligible to Enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

International Students

Early Arrival Fall - 07/01/2025 - 09/14/2025

Fall - 07/01/2025 - 09/14/2025

Early Arrival Spring - 12/02/2025 - 02/13/2026

Spring/Summer - 12/16/2025 - 02/13/2026

Summer (New Students Only) - 05/13/2026 - 06/27/2026

International Students - West Plains

Early Arrival Fall - 07/01/2025 - 09/14/2025

Fall - 07/01/2025 - 09/14/2025

Early Arrival Spring - 12/02/2025 - 02/13/2026

Spring/Summer - 12/16/2025 - 02/13/2026

Summer (New Students Only) - 05/13/2026 - 06/27/2026

Online Enrollment

International Students

International Students

International Students - West Plains

International Students - West Plains

Continuation Coverage

Claims

Referral Requirement

Regulatory Notices

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

UnitedHealthcare Insurance Company
PO Box 809025
Dallas, TX  76034
1 (888) 799-7716
Customer Service

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected